Privacy Policy

Last Updated: May 13, 2026

At Aarogya Online, we are committed to protecting your health information and personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Digital Personal Data Protection Act (DPDPA) and Ayushman Bharat Digital Mission (ABDM) guidelines.

1. Information We Collect

We collect information to provide better services to our users, including:

• Health Data: Vitals (BP, SpO2, etc.), medical history, and prescriptions.
• Identity Information: ABHA ID, name, gender, and date of birth.
• Contact Information: Email address and phone number.
• Technical Data: IP address, device type, and usage logs.

2. How We Use Your Data

Your data is used strictly for:

• Providing clinical consultation and health tracking services.
• Enabling interoperability via the ABDM network with your explicit consent.
• Sending critical health alerts and medication reminders.
• Improving the platform's clinical decision support tools.

3. Data Security & Encryption

We employ enterprise-grade security measures, including:

• End-to-End Encryption: All sensitive health data is encrypted during transit and at rest.
• Consent-Based Access: Doctors can only access your records through the Aarogya Doctor portal after you provide explicit consent.
• Secure Infrastructure: Hosted on certified secure cloud environments.

4. Your Rights under DPDPA

Under the DPDPA, you have the right to:

• Access and correct your personal data.
• Withdraw consent at any time.
• Request the erasure of your data (Right to be Forgotten).
• Appoint a Consent Manager to manage your data permissions.

5. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@aarogya.online.